Support
With WhyVault you write directly to the people who build it. There's no ticket system – just one address, and a human reads every message.
Email us
Questions, problems, billing, privacy – it all goes to:
So we can help quickly, it's useful to include:
- the email address of your WhyVault account,
- which assistant you use (ChatGPT, Claude, Cursor, Claude Code …),
- what you did, what happened and what you expected – a screenshot often helps.
We reply personally, usually within one or two business days.
Maybe faster
- Docs
- Quickstart, how the vault is structured and how you stay in control of your data.
- Connect your assistants
- Step by step for ChatGPT, Claude, Cursor and Claude Code.
- Feedback from the app
- Signed in? Use “Give feedback” in your vault – your message reaches us along with the page you're on.
Account and data
You can export your notes, manage your plan and delete your account yourself in your profile. For GDPR access and deletion requests, see the privacy policy.